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Cash Chats UK Money & Personal Finance podcast

Nov 28, 2017

Ever bought something you don't like, or received an item that's damaged? Do you know your rights? In this consumer rights special of Cash Chats I talk to Helen Dewdney about getting your money back and complaining. I'm a frequent complainer - though only when there's a reason to do so - but my guest this week takes it to another level. Helen is more commonly known as the "Complaining Cow", and you may have seen her on TV sharing some of her tips to help you fight your corner when trying to get money back or compensation for poor service and dodgy goods. Listen in to find out some of Helen's tips for complaining, and we also discuss your rights to return for shopping in shops and online. For more links head over to